Customer service
Everything you need to know before and after buying a hot tub or sauna. If you cannot find the answer, call us on 406 02 349.
- Using and maintaining your hot tubCleaning, the timber, the stove, water care, winter and seawater.
- Delivery and setting upLead time, freight, crane and collection in Flå.
- PaymentKlarna, invoice, advance payment, price locking and financing.
- Guarantee and complaintsThe guarantee, and how to report a fault.
- Right of withdrawal and returnsWhat the right of withdrawal covers, and how to return an item.
- Foundations and preparationBase, pad foundations and crane — what you need to arrange before delivery.
- Do I need planning permission?The rules for hot tubs and saunas, explained simply — with links to DiBK.